Legal & Policies

1. Acceptance of Terms

By accessing or using Kurlu ("the Platform"), you agree to be bound by these Terms of Service and all applicable Australian laws. If you do not agree, you must not use the Platform. These Terms incorporate our Privacy Policy, Community Standards, and Creator Terms (where applicable).

2. About Kurlu

Kurlu is a discovery platform only. We do not provide outdoor services, guiding, tours, merchandise, or professional advice. All creator services, events, and offerings are provided independently by creators.

3. Eligibility

You must be at least 16 years old to use the Platform. Creator accounts require you to be 18 years or older.

4. User Accounts

You must provide accurate information and maintain the confidentiality of your login details. You are responsible for all activity under your account. We may suspend or terminate accounts for breaches of these Terms or applicable laws.

5. Content Ownership & Licence

Creators retain ownership of their content. By uploading content, you grant Kurlu a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and distribute your content on the Platform and in promotional materials. You warrant that you own or have rights to the content and that it complies with Australian law.

6. Acceptable Use

You must not:

• violate Australian law
• upload harmful, defamatory, misleading, or unlawful content
• interfere with Platform security
• scrape or harvest Platform data
• impersonate any person or entity

We may remove content or suspend accounts that breach these Terms or our Community Standards.

7. Third-Party Links & Transactions

The Platform may contain links to third-party websites or stores. Kurlu does not control these sites and is not responsible for external transactions or content. Dealings between you and a creator or third party are solely between you and that party.

8. Consumer Guarantees

Nothing in these Terms excludes rights you may have under the Australian Consumer Law (ACL).

9. Disclaimer

The Platform is provided "as is". We do not guarantee uninterrupted access, accuracy of creator content, or suitability for your purposes.

Outdoor activities carry inherent risks, including but not limited to injury, environmental hazards, equipment failure, and unpredictable conditions. You participate in any outdoor activity or rely on creator content at your own discretion and risk.

10. Limitation of Liability

Creators are solely responsible for the accuracy, safety, legality, and delivery of their own services, events, merchandise, and content. Kurlu does not supervise, manage, or verify creator activities.

To the maximum extent permitted by Australian law, Kurlu is not liable for:

• loss arising from user or creator content
• loss from third-party transactions
• indirect, consequential, or economic loss

Where liability cannot be excluded under the ACL, it is limited to the resupply of the service.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform constitutes acceptance of updated Terms.

12. Contact

For questions, contact us via the Contact page on kurlu.au.

13. Creator Indemnity

Creators agree to indemnify and hold harmless Kurlu, its directors, employees, and partners from any claims, losses, damages, liabilities, or expenses arising from:

• their content
• their services or events
• their merchandise
• their conduct
• breaches of law or third-party rights

This indemnity survives termination of the creator's account.

1. Information We Collect

We may collect:

• Account information: name, email, profile details
• Creator information: content, images, social links, merchandise listings
• Usage data: interactions, preferences, browsing behaviour
• Technical data: IP address, device type, browser type, cookies
• Communications: messages sent to us or through the Platform

2. How We Use Your Information

We use personal information to:

• operate and improve the Platform
• personalise your experience
• communicate with you
• provide creator tools and analytics
• comply with legal obligations
• prevent fraud or security breaches

We do not sell personal information.

3. Sharing Your Information

Kurlu is a discovery platform only and does not manage or supervise creator services. Where you engage directly with a creator, any information you provide to them is handled under their own privacy practices.

We may share information with:

• service providers assisting in Platform operations
• law enforcement where required by law
• other users, where content is intentionally made public

4. Data Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. No online service is completely secure.

5. Your Rights

Under the Privacy Act, you may request:

• access to your personal information
• correction of inaccurate information
• deletion of your account

Requests can be made via our Contact page.

6. Cookies & Tracking

We use cookies to:

• maintain sessions
• improve security
• analyse Platform usage

You may disable cookies in your browser, but some features may not function.

7. International Transfers

Some service providers may store data overseas. We take reasonable steps to ensure compliance with the APPs.

8. Changes to This Policy

We may update this Privacy Policy. The updated version will be posted on this page.

1. What Are Cookies?

Cookies are small text files stored on your device to help websites function, improve performance, and personalise your experience.

2. How We Use Cookies

Kurlu is a discovery platform only. Cookies help us operate the Platform but do not relate to creator services or outdoor activities.

We use cookies to:

• maintain user sessions
• enhance security
• remember preferences
• analyse Platform usage

3. Types of Cookies We Use

• Essential cookies
• Performance cookies
• Functionality cookies
• Analytics cookies

4. Third-Party Cookies

We may use third-party analytics tools. These providers may set their own cookies.

5. Managing Cookies

You may disable cookies in your browser settings.

6. Changes to This Policy

We may update this Cookie Policy.

1. Purpose

This Policy outlines how long Kurlu retains personal information and creator content. Kurlu is a discovery platform only and does not retain or manage data relating to creator-delivered services unless processed directly through the Platform.

2. Retention Periods

We retain:

• account information — while your account is active
• creator content — while displayed on the Platform
• analytics data — typically 12–36 months
• communications — as required for support and compliance
• legal or transactional records — as required by law

3. Account Deletion

When you delete your account:

• personal information is removed or de-identified
• content already displayed may remain where necessary for Platform integrity

4. Backup & Archival Storage

Data may remain in secure backups for a limited period.

5. Legal Requirements

We may retain information where required by law.

6. Changes to This Policy

We may update this Policy.

1. Respect & Integrity

Kurlu is a community built on respect. We do not tolerate:

• harassment
• hate speech
• bullying
• discrimination
• threats or intimidation

2. Authenticity

Users and creators must:

• use real identities
• provide accurate information
• avoid impersonation or misleading behaviour

3. Safety & Responsibility

Kurlu is a discovery platform only and does not verify the safety, qualifications, or practices of creators.

Outdoor activities carry inherent risks. Creators must ensure their content and recommendations comply with safety standards and Australian law. Users must exercise personal judgment when engaging in outdoor activities.

4. Content Standards

Content must:

• be relevant to outdoor, adventure, or lifestyle themes
• comply with Australian law
• avoid explicit, violent, or harmful material
• avoid spam or irrelevant promotions

5. Enforcement

We may:

• remove content
• issue warnings
• suspend or terminate accounts

Serious or repeated violations may result in permanent bans.

6. Reporting

Report violations via the Contact page. We review reports and take appropriate action.

1. When Disclosure Is Required

Creators must disclose when:

• they are paid by a brand
• they receive free products or services
• they earn affiliate commissions
• content is created as part of a sponsorship
• they have any commercial relationship with a brand

Creators are responsible for their own services, content, and compliance with Australian law.

2. How to Disclose

Disclosures must be:

• clear
• upfront
• easy to understand
• placed at the beginning of the content

3. Acceptable Disclosure Labels

Examples:

• "Paid partnership with…"
• "Sponsored by…"
• "Gifted product from…"
• "Affiliate link — I may earn a commission"

4. Placement of Disclosures

Disclosures must be:

• visible without clicking "more"
• spoken aloud in video content
• included in captions for social posts

5. Accuracy & Honesty

Creators must not:

• make misleading claims
• exaggerate product performance
• hide commercial relationships

6. Non-Compliance

Failure to disclose may result in:

• content removal
• suspension of creator status

7. Indemnity

Creators agree to indemnify Kurlu for any claims, losses, or liabilities arising from:

• undisclosed partnerships
• misleading or deceptive conduct
• breaches of advertising law
• harm arising from outdoor activities promoted by the creator

8. Contact

For questions about disclosure requirements, contact us via the Contact page.

1. Eligibility & Registration

To register as a creator, you must:

• be at least 18 years old
• provide accurate information
• comply with all applicable Australian laws

Kurlu is a discovery platform only. Creators operate independently and are not employees, agents, or representatives of Kurlu.

2. Content Ownership & Licence

Creators retain ownership of their content. By posting content, you grant Kurlu a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and distribute your content on the Platform and in promotional materials. This licence survives account closure for content already displayed where reasonably necessary.

3. Creator Responsibilities

Creators acknowledge that outdoor activities involve inherent risks. Creators must ensure their content, events, and services are safe, lawful, and appropriate for public consumption.

Creators must:

• comply with Community Standards
• ensure content is accurate and not misleading
• comply with Australian consumer, advertising, and environmental laws
• disclose sponsorships or paid partnerships where required by law

Creators must not:

• promote illegal activities
• upload harmful or infringing content
• spam users or misuse the Platform

4. Events, Merchandise & External Links

Creators are solely responsible for the delivery, safety, legality, and accuracy of any services, events, merchandise, or external offerings they promote. Kurlu does not supervise or verify creator activities.

5. Removal, Suspension & Termination

We may remove content or suspend/terminate creator accounts for:

• breach of these Terms
• breach of Community Standards
• unlawful or unsafe behaviour
• repeated user complaints

Creators may close their account at any time.

6. Contact

For questions, contact us via the Contact page.

7. Indemnity

Creators agree to indemnify, defend, and hold harmless Kurlu, its directors, employees, and partners from any claims, damages, losses, liabilities, or expenses arising from:

• creator content
• creator services or events
• creator merchandise
• breaches of law
• breaches of these Terms
• harm or injury arising from outdoor activities promoted by the creator

This indemnity continues after account closure.

1. Purpose

This Policy outlines the standards and requirements for brands, advertisers, and sponsors engaging with Kurlu and its creators. Kurlu is a discovery platform only and does not endorse, verify, or guarantee the safety, legality, or accuracy of creator services or brand offerings.

2. Acceptable Advertisers

We accept advertising from brands aligned with outdoor, adventure, lifestyle, and related industries. We may decline advertisers at our discretion.

3. Prohibited Advertising

We do not allow advertising that:

• violates Australian law
• promotes unsafe or illegal activities
• includes misleading or deceptive claims
• targets minors inappropriately
• contains explicit, violent, or discriminatory content

4. Advertising Standards

All advertising must comply with:

• Australian Consumer Law (ACL)
• AANA Code of Ethics
• AANA Code for Advertising & Marketing Communications to Children
• Environmental claims guidelines (where applicable)

5. Sponsored Tiles & Banners

Brands purchasing placements must ensure:

• accurate representation of products
• compliance with all legal obligations
• no infringement of third-party rights

6. Creator Collaborations

Creators operate independently. Brands acknowledge that creators are responsible for their own conduct, content, and services. Brands must ensure required disclosures are made and avoid misleading or deceptive conduct.

7. Enforcement

We may remove ads or suspend brand accounts for violations of this Policy.

8. Indemnity

Brands and creators agree to indemnify and hold harmless Kurlu from any claims, losses, liabilities, or damages arising from advertising content, collaborations, or promotional activities.

9. Contact

For brand enquiries, contact us via the Contact page.

1. Overview

This Policy applies where Kurlu processes payments for creator events, merchandise, subscriptions, or digital services. Kurlu is a discovery platform only and does not supervise or verify creator services.

2. Australian Consumer Law Rights

Nothing in this Policy excludes your rights under the Australian Consumer Law (ACL).

3. When Refunds Are Available

Refunds may be provided where:

• a service is not delivered
• an event is cancelled by the creator
• a digital service is not supplied as described
• a major failure occurs under the ACL

Kurlu is not responsible for the quality, safety, or delivery of creator services unless explicitly stated.

4. When Refunds Are Not Available

Refunds are generally not provided for:

• change of mind
• personal scheduling conflicts
• dissatisfaction with creator content where the service was delivered as described

5. Creator Responsibilities

Creators are responsible for:

• fulfilling orders
• delivering events
• complying with the ACL
• providing refunds where legally required

Outdoor activities carry inherent risks. Creators must ensure their services are safe and lawful.

6. Kurlu's Role

Unless explicitly stated:

• Kurlu is not the seller of creator merchandise or events
• Kurlu is not responsible for creator fulfilment
• Kurlu may assist in dispute resolution but is not liable for creator obligations

7. How to Request a Refund

Refund requests can be submitted through the Contact page.

8. Changes to This Policy

We may update this Policy from time to time.